If some reason you are not satisfied with the product, you may return the it within 10 days of the shipment date.. All items returned are subject to a restocking fee of 15% or $25.00, whichever is greater. T-shirt and Hat merchandises must be in original re-sellable condition and has not been used or washed. There are no exceptions. Customer is responsible for shipment charges on returning product.

For problems or discrepancy on orders, contact us at 623-451-2699 or email sales@screenprintingwest.com. Please have your invoice available for reference.

Our Return policy applies to undecorated merchandise only. No returns accepted on screen printed or embroidered merchandise. Altered garments may not be returned. Garments should be inspected prior to decorating.

Freight, Handling, and incidental expenses are non-refundable. No refunds on items returned after 10 days of shipment date. Discontinued items may not be returned at any given time.

You must call Screen Printing West at 623-451-2699 or email sales@screenprintingwest.com for a Return Authorization Form. No returns will be accepted without prior authorization from us. Any unauthorized return charges will be the customer's responsibility. A copy of the invoice must accompany all returns.

Undergarments may not be returned.